Return Policy
We, ELYTISS are committed to providing you with quality products. If you are not satisfied with your purchase, we are pleased to offer a refund under the terms and conditions outlined below.
Refund Conditions
- You may request a refund within 30 days of your order’s delivery date.
- Products must be returned in their original condition, unused, and in their original packaging. Used products are not eligible for a refund.
- Shipping and handling fees are non-refundable.
- Returned products must be accompanied by the original purchase invoice.
- Products purchased on promotion, sale, or clearance are not eligible for a refund.
Refund Process
To request a refund, please follow the steps below:
- Contact our customer service team at elytisscontact@gmail.com to inform us of your intention to request a refund.
- Carefully pack the product you wish to return. We recommend using the same packaging in which your order was delivered.
- Once we have received and inspected the returned product, we will refund the purchase price of the product, excluding shipping and handling fees.
Refund Processing Time
After receiving your returned product, we will process your refund. The processing time may vary depending on the payment method you used for your purchase. Refunds will be issued within 7 days of receiving your returned product.
Contact Us
If you have any questions or concerns regarding our refund policy, feel free to contact us at the following email address: elytisscontact@gmail.com